Testimonials

Big thanks to the Team for not only identifying a potential hazard but the quick turn around to replace my heating unit at short notice, at a reasonable price during a very cold period where you can take advantage of customers but didn’t. Thanks to the Team!!!

All the staff, from the office, to the serviceman & installation crew were extremely efficient, professional and very friendly. Had to do a new installation as the old heater stopped working. The new heater installation was done on the same day as the original call out booking and installed and completed by the end of the day. Highly recommend Colbycool, good price & excellent customer service. Thank you guys. My elderly parents' home is now warm and safe. Thank you for prioritising this install for us.

Excellent service and pleasant staff. Good advice given on spare part i needed.
Reccomend.

Prompt and friendly service team. The office team are on the ball and answered questions immediately and help organise the installation of new ducted heating gas burner. The installation crew were extremely efficient, professional and friendly. The in roof installation was done in about a hour. Highly recommend Colbycool, good prices, great service, excellent experience.

Excellent Service. Very punctual, polite and quick service provided when changeover of an existing cooling system was done. Explained operating instructions clear as well. Thankyou, l will definitely highly recommend you to my friends and family.

I have been using Colbycool for a while now for all my Daikin needs. Very knowledgeable and quick to respond to any quotes or technical questions, highly recommend them.

I was impressed with the professionalism and courtesy shown by Colbycool's serviceman who checked my old heating unit, and the installers who came to replace it with a new unit. They arrived on time and had the new unit installed very quickly. Highly recommended.

Since 2015, I have had the pleasure of dealing with Colbycool several times. I have had 5 Daikin heating and cooling split systems installed in my home. Each experience was excellent , starting with the initial phone call to make a time for someone to come out and quote till the unit was installed. The staff at Colby cool are pleasant, prompt and professional and do a fantastic job. Couldn’t recommend them enough.

I have just recently employeed Colbycool Heating and Cooling to supply and fit a new Evaporative Cooler on the roof of my premises in Narre Warren. At the same time my ducted heating unit broke down.
Happy Days.
Well I can only applaud them for their professionalism, Quality of work and value for money.
They turned up on time and communicated with me through the entire process.
All of the Colbycool staff were extremely professional in their individual roles and worked closely to ensure I was provided with the best possible outcome.
When you live in Melbourne you need to have both your heating and cooling in good working order at the same time. Warm mornings followed by cold afternoons!
I highly recommend Colbycool based on my recent experience with them. Great job guys!

Both our Heating and Evaporative Cooler units needed some quick attention, and the hardest thing to take was the cost of the two unit Service Call Fee ($430), which we were hoping maybe some of it may have come off the total of the New installation?
Matt the Serviceman was very helpful and explained the trouble and the need for two new units, and we agreed for the job to go ahead.
The next day a confirmed booking date for the next Thursday 26th March 2020 was given to us and James and his mate arrived exactly as and when to do the job.
The boys were a delight to see working together, and the job was completed within no time.
We were given instructions on how to operate the system without blowing us and the house up at the same time which was most appreciated.
Overall a very smooth and stress free installation.
The house was left spotless and indeed your staff a credit to your Company.
We are expecting a trouble free, warm and cool time ahead.
Anne & Kevin
Officer